Who we are and what we do
Acceptance and Changes
We do not knowingly collect personal information from individuals who are under the minimum required ages specified herein. You must be at least 18 years old to create an account. If you reside in the European Union, you must be at least 16 years old or the age of majority in your jurisdiction, whichever is greater. Individuals under the applicable age may use our services only through a parent or legal guardian’s account and with their involvement. If you are a parent or legal guardian who believes your child has provided personal information to Hit It Great without your consent, you may ask us to delete such information by contacting us.
We collect information about you when you use our services. In addition, third parties may collect information about you when you use our services. Collected information may include or reflect personal information that could identify you, as well as non-personal information. We refer to your information as “your data” for short.
To create an account, you must provide a valid email address.
To make a purchase, you may need to provide a valid credit card. Your payment information will be collected and processed by our authorized payment vendors. We do not directly collect or store credit or debit card numbers ourselves in the ordinary course of processing transactions. If we allow purchase through a third-party platform (i.e., in-app purchase), the payment method stored with the third-party platform will be charged.
Other Information You May Submit
You may submit data to us for limited purposes such as requesting customer support; answering a questionnaire; participating in a study; entering contests or sweepstakes; or signing up to receive communications from us or another user.
Automatically Collected Information
We collect your shipping address to send you products you have ordered.
Information Collected by Third Parties
Some third parties may collect data about you when you use our services. This may include data you submit (such as payment information) or automatically-collected information (in the case of third-party analytics providers and advertisers).
We may obtain data from third parties about you. We may combine that data with information that we have collected. For example, some advertisers or advertising platforms may allow us to determine what other online services you might use so that we may place relevant ads on those services.
We may use your data for the following purposes:
We may use algorithms and other automated means to implement any of the above.
Whenever we process your data for one of these purposes, we have determined that one or more of the following lawful bases apply:
We share data with third parties as follows:
We use reasonable efforts to vet vendors for their privacy and data security practices. We require that such vendors agree to protect the data we share.
We may disclose your data in response to official requests (e.g., court orders, subpoenas, search warrants, national security requests, etc.) (“requests”) that we receive from government authorities or parties to legal proceedings.
We handle U.S. requests in accordance with U.S. law. If the request originates from a foreign jurisdiction, we will typically disclose information where we in good faith believe that disclosure is permitted by both U.S. law and local law. In all cases, we may raise or waive any legal objection or right available to us, in our sole discretion.
We may disclose user data where we reasonably believe that someone’s life is at risk. For example, if we become aware of a person threatening to commit suicide, we may share that person’s data with appropriate entities that may have the ability to help.
We retain your data for as long as you have an account. When you close an account, we will delete its content, including its videos. We may retain logs of automatically collected information (for internal analytics); your email address; your tax information; communications with you; and your transactional information (for auditing, tax, and financial purposes). When we no longer have a business reason for retaining data, we will delete or anonymize it.
We enable you to make numerous choices about your data:
By creating an account, you consent to receive commercial emails from us. This includes newsletters and offers. Users from certain countries may have the ability to opt out or opt in at the time of account creation. All users may decline to receive commercial messages in their account settings. Please note that any opt-out request may take several days to process, and you will continue to receive transactional emails from us during that time (e.g., emails confirming transactions and/or providing information about your account).
Mobile Device Communications
We may, with your consent, send push notifications in our apps. You may disable these by declining them or changing the app’s settings. To the extent provided, we may, with your consent, send SMS messages to your mobile telephone for authentication and security purposes. You may opt out of receiving such messages at any time.
We use physical, technical, and organizational security measures to safeguard your data from unauthorized or accidental disclosure. Despite these efforts, no information system can be 100% secure, so we cannot guarantee the absolute security of your information. Users also have a role to play in keeping their data safe. We encourage you to use a unique and hard-to-guess password for your account and to not share it with others. You should only grant access rights to people who you know and trust, and, even then, you should be careful in granting all access rights.
You should monitor your account regularly. If you believe that someone has gained access to your account without your permission, please contact us immediately so that we can investigate.
You will receive data from our apps and business. This may include trademarks and copyrighted materials. If you receive such information, you must comply with all laws, including those concerning privacy, intellectual property, data security, and online marketing.
13.1 Location of Data
We are based in the United States. We, and our video streaming providers, provide services globally using computer systems, servers, and databases located in the U.S. and other countries. When you use our services from outside of the U.S., your information will be transferred to, stored in, and processed in the U.S. and other countries. Please note that U.S. data and privacy laws may not be as comprehensive as those in your country. Residents of certain countries may be subject to additional protections as set forth in Sections 13.2 and 13.3 below.
13.2 GDPR (EEA Users)
This Sections 13.2 applies only to natural persons residing in the European Economic Area (for the purpose of this section only, “you” or “your” shall be limited accordingly). It is our policy to comply with the EU’s General Data Protection Regulation (GDPR). In accordance with the GDPR, we may transfer your personal information from your home country to the U.S. (or other countries) based upon the following legal bases:
If you have a request, complaint or inquiry, please contact us at. We are committed to working with you to obtain a fair resolution of any issue. You also have the right to file a complaint with the supervisory data protection authority of your jurisdiction.
13.3 Privacy Shield (EU and Swiss Users)
This Sections 13.3 applies only to natural persons residing in the European Union, the United Kingdom and Switzerland (for the purpose of this section only, “you” or “your” shall be limited accordingly). We comply with the EU-U.S. Privacy Shield Framework and Swiss-U.S. Privacy Shield Framework (collectively,“Privacy Shield”) as established by the U.S. Department of Commerce regarding the collection, use, and retention of personal information transferred from the EU, the United Kingdom and/or Switzerland, as applicable, to the U.S.
Our video streaming vendor, Vimeo and Livestream, have certified to the U.S. Department of Commerce that they adhere to the Privacy Shield Principles. To learn more about the Privacy Shield program, and to view Vimeo’s certification, please visit https://www.privacyshield.go. By making this certification, Vimeo is subject to the investigatory and enforcement powers of the U.S. Federal Trade Commission (FTC).
In accordance with Privacy Shield Principles, Vimeo commits to resolve complaints about our collection or use of your personal information. If you have inquiries or complaints regarding our Privacy Shield policy, you should first contact Vimeo at the address listed in Section 14. If you do not receive timely acknowledgment of your complaint from us, or if we have not addressed your complaint to your satisfaction, please contact our independent recourse mechanism provider, JAMS, at, to file a complaint. JAMS’ services are provided at no cost to you.
If you have an unresolved complaint after contacting both Vimeo and JAMS, you may elect to arbitrate your Privacy Shield claims against Vimeo pursuant to Annex I of the Privacy Shield Principles, which provides for binding arbitration administered by the American Arbitration Association. Such arbitration will be binding upon you and Vimeo.
13.4 California User Rights
California residents have the right to opt out of disclosing information to third parties for the purpose of allowing such third parties to directly market their products and services. Currently, we do not engage in this type of disclosure. If you have questions, please contact us.
13.5 Nevada User Rights
Under Nevada law, Nevada residents may opt out of the sale of certain “covered information” collected by operators of websites or online services. We currently do not sell covered information, as “sale” is defined by such law, and we don’t have plans to sell this information.
For any questions, inquiries, or complaints relating to your privacy, please contact us at:
Hit It Great Media
Attention: Data Protection
2885 Jupiter Park Drive Suite 300
Jupiter, FL 33458
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